THE LUXETONE DIFFERENCE, OF COURSE.
OUR BELIEF
At Luxetone, we wholeheartedly believe everything we do needs to be better than our competition — and that means being the best at what we do. From the moment you call us, or walk in our doors, you are treated with the friendliest and most personalized service you have ever experienced. We pride ourselves in taking average, standard care to the next level and exceeding all expectations so you can keep living life to the fullest.
OUR GOAL
Our goal is to give you 100% of our attention no matter what. You deserve the highest quality choices and superior service and that’s what we provide. We take all of the stress and hassle out of choosing hearing aids and turn it into a comfortable, effortless experience that enhances your life. As an independent practice, free of manufacturer affiliation, we are able to hand-select from any brand or device on the market to offer bespoke hearing solutions.
OUR MISSION — Hear for Life
We are determined in helping you protect your hearing and improve your hearing loss. We’re there every step of the way — and we’re “Hear for Life” ™.
The ultimate ear examination.
To us, “industry standard” is just a term used to describe the most basic of services. Instead, we exceed standards and excel at everything we do. We provide you with our renowned, unforgettable experience that is second to none. We invest in the latest technology and the most advanced procedures for testing your hearing. Because the sooner you detect these issues, the more you can do to protect them. That’s why you’ll find the option of a REM (Real Ear Measurement) test, as part of your regular exam, in every Luxetone studio. Even more unique is our iconic and proprietary 3D Sound Lab ™ you’ll see in our flagship store. Hear more about what makes us different.
No matter what it is we’re doing, from start to finish, our attention is solely focused on you. We take the time to make sure you’re hearing better. You are our top priority and that’s how we deliver the absolute best, world-class service — with a personalized touch.
Unlike other clinics, every Luxetone hearing studio has:
Fully licensed Hearing Instrument Specialists — who give you superior experiences from performing audiological tests to dispensing hearing aids
In-the-Ear Experts — who give you access to the world’s most advanced hearing aids and makes sure your instruments are fully tailored to your lifestyle
Professional staff trained in best practices — to give you amazing service and deliver the highest standards of personal care
Latest in advanced testing and diagnostic equipment
Proprietary, one of a kind 3D Sound Lab ™
World’s best hearing devices and the most modern hearing aid technology
But what really makes us unique?
⚬ Attention to detail
⚬ Over and above customer service
⚬ Individualized experiences
We improve your hearing at any facet of your life, but no matter which stage you’re at we know you want to be treated with the utmost respect and care. That is why our highly trained professionals are dedicated to providing world class service directly to you. The level of service and attention you receive makes you feel like you’re our only customer. We don’t just match hearing aids to fit your budget, we take the extra time to match hearing aids to fit your lifestyle. We do one thing and we’re the best at what we do.
Single terms we use internally to provide you the Luxetone WOW! factor:
impressive
plush
effortless
elegant
modern
exclusive
reliable
unique
experience
amazing
honesty
transparency
flawless
luxury
personalized
comfortable
The absolute best hearing care — delivered to you.
What can you expect?
Unrivaled level of care – exclusive only to Luxetone
Truly personalized experience
Bespoke hearing aids to fit your needs
Regular appointments with your dedicated hearing specialist
Unlimited appointments and unlimited adjustments
Up to a 5 year warranty
Free cleaning and servicing
100-day no obligation trial period
